HR Training Class Term Paper Example | Topics and Well Written Essays - 1250 words

HR Training Class - Term write up ExampleThis is a serious consideration based on the current trend of decreasing sales. guests argon moving to tonic retail store departments to avoid our long and slow moving queues. The new employees depart undergo training in product placement and arrangement within our outlet. This should be able to raise placing common commodities at easily reachable spots time less demanded goods at distant tho strategic locations. This encourages the ease of shopping and time saving for our customers (Besharov & Cottingham 2011). The product knowledge gap is another federal agent and has been our undoing for around time. This was enhanced by the high staff turnover and we lost our best employees to the competitors. The new training will emphasize familiarity not only with our products/ services, but an emphasis will be placed upon our staff knowledge of mission, goals, objectives and vision. This will provide a sense of direction and responsibility in the workforce. diminution the knowledge gap is necessary in ensuring our employees assist customers in decision making at the store. Customer care would be nothing if we do not take advantage as an organization. The training intends to public assistance from employees who are able to carry out opportunity sales thus encouraging customers to spend while increasing our sale turnover. The final consideration is in terms of conflict resolution. The training will dress our employees with the skills necessary in handling all manners of contentious issues related to customer experiences. Over the pull through year we have paid for damages and lawsuits in a variety of cases thus experienced a substantial reduction in our net income. We intend to control such negligent cases. The overall puzzle of the training is to enhance full dedication to work by the employees in an environment that supports, encourages and rewards their effort. During the training some interventions will be establ ished to intensify the employees performance including effective team building,