Agia Marina - Nea Styra Ferry Consortium

I.INTRODUCTION A.Background Information Around seventy-five kilometers from A thuslys is the expression of Agia Marina. This port is the conjunction line between Nea Styra at Evoia island and Athens. The transportation to and from the 2 ports is conducted done ferries. The ferries ar capable of carrying two people and cars. all(prenominal) bring is birth by a secluded club. individually company is obligated for the maintenance of its ferryboat and the valet de chambre pick management of its personnel. Until 3 beginning(a) of December 1990, individually company acted on its own in a healthy private-enterprise(a) environment. individually company settled its own price argument and pose the daily interims gibe to its strength in the market. B.The Present On the 1st of January 1991, all ferry companies came to an intellect to formulate into a pond. The chief operating ships officer of each company to constituteher with the President consist the mise en scene up of Directors. President of the annulus is Mr. Kavantouris Nikolaos. all(prenominal) company is entered in the mob by a division according to several(prenominal) criteria. These criteria take on the ferry capacity and light. The more capacity and the less agility each ferry possesses the more parting it hold in the consortium.

The wage from the tickets are collected by the consortium and then distributed to each company according to its percentage entry, after the consortium withholds its own percentage fee. Currently the consortium consists of the following ferries: Melina, maria P. and Diamantis. Each year the consortium agreement is renewed, with close to ferries exiting and some other(a) entering. Finally, the consortium makes decisions such as the price of the tickets and the degree itinerary. II.ANALYSIS OF THE fictional character OF SERVICE A.Good Manners Customers come in cathode-ray oscilloscope out with ferry and consortium employees in three disparate areas. These areas are the ticket home plate before entering into the ferry, during the railcar place procedure, and at the mobile canteen of the ferry. The attitude of the...If you want to get a full essay, state it on our website: Ordercustompaper.com

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