INFORMATION TECHNOLOGY AND IMPACT ON STRATEGIC MANAGEMENT SYSTEMS

In relation to the suppuration of organizational scheme in the implementation of the strategic concern process, Wolf and Gering (1998) state that management must focus "on the clarity that comes from critical thinking, so that everyone walks away with a benefit understanding of that vision" (p. 14). Critical thinking, to be impressive, depends in voluminous part on the availability of high feeling information. Advances in information technology can provide high quality information in a timely manner to organizational managers.

The purpose of this study is to identify the processes for the effective integration of advances in information technology and the strategic management process. As these processes result tend to vary according to industries and organizations, this study investigates the issues involved by means of the study of diverse case examples of the actual integration of advances in information technology and the strategic management process. The "Methodology" voice of this chapter identifies the cases analyzed.

Information Technology: Development Over Time

Technology is society's syndicate of applied acquaintance concerning how goods and services can be produced by managers, workers, engineers, scientists, and craftspeople, using land and capital. Innovation, in an economic background, is the introduction of untried produces, or processes. Productivity is defined as a stone's throw of the rate at which output flows from the

Proceeding in the manner described above, the strategic formulation mode within an organization would depend primarily upon (1) the precise tasks confronting a steadfastly at a given appoint in time, (2) the character and structure of the firm's organization at a given point in time, and (3) the capabilities and preferences of the people within the firm at a given time. With such a perspective, objectives and goals would be determined subsequent to the development of strategy, as opposed to providing bases for strategy development (Kay, 1993).

Nortel's mew technology is included in Hewlett-Packard PCs, servers, and separate devices. Wireless users, therefore, will not be consciously assured of the technology that facilitates their access to corporate knowledge bases.

With the Nortel "Wings of high spirits" technology present in networks and end-user devices simultaneously, users will be suitable to remain connected to information at all times, careless(predicate) of where the knowledge resides corporate intranets or ISP databases (Harvey, 2000).

When technology is considered within the context of physical acquirement, it is typically viewed as the application program of physical science and engineering technology to gentleman endeavors. This pattern emphasizes device personal effects and procedures. When technology is conceptualized within the context of the behavioral sciences, it is viewed as the application of language and linguistics, communications, cybernetics, and psychometrics to human endeavors. The behavioral science concept of technology incorporates applications of engineering research (particularly human factors engineering), logistics related to the effective use of physical resources, and information science. Technology, thus, is the conscious invention of ship canal of acting on the material world to meet human needs (Miller, 1996).

Nortel set out to change the company's new product development process by integrating a process-oriented knowledge management strategy into the company's strategic pr
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